Starting point
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You have an installation with a connected controller.
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You have opened the diagnostics page.
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You are on the Dashboard tab.
Description of the Dashboard tab
The Dashboard tab provides a status overview of the installation based on the following components.
|
Ref |
Component |
Description |
|---|---|---|
|
A |
Current status (installation) |
The status of the installation is shown in the same colour as the status LED on the connected controller. |
|
B |
Latest warnings and error messages |
Warnings (orange) and error messages (red) are listed from most to least recent. |
|
C |
Current status (server) |
The server status is shown in the same colour as the server LED on the connected controller. |
|
D |
System information and connected controller |
You will need this information (e.g. the software version, the latest configuration, the serial number and the IP address) when you contact Niko customer services. |
Colour codes for the current status of the installation
|
Colour |
Meaning |
Action |
|---|---|---|
|
Green |
The installation is working correctly. |
|
|
Orange |
A problem has been detected. |
View the Latest warnings . |
|
Red |
An error has been detected. |
View the Latest errors . |
Colour codes for the current server status
|
Colour |
Meaning |
Action |
|---|---|---|
|
Green |
The connection with the Niko server is working properly and the installation has been registered correctly. |
|
|
Orange |
The connection with the Niko server is working properly, but the installation has not yet been registered. |
Register the installation on https://mynikohomecontrol.niko.eu .
Use the MAC address and SN serial number which you can find on the Dashboard page under system information and connected controller. |
|
Red |
There is no connection to the Niko server. The internet connection has been interrupted or the Niko server is not accessible. |
Check your internet connection. If it is working well, contact Niko customer services. |