Starting point
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You are on the Network connectivity tab.
Description of the Network connectivity tab
The Network connectivity tab shows the status of:
Niko Home Control
If one of the listed parameters has a red LED and status NOK, the network issue is located in your local network.
Contact Niko Customer support if you can't resolve the issue.
|
Parameter NOK |
Could affect |
|||||
|---|---|---|---|---|---|---|
|
Configuration |
Notifications |
Receiving calls |
Remote access |
Time schedule |
Upgrade |
|
|
System time |
❌ |
❌ |
❌ |
✔️ |
✔️ |
✔️ |
|
DNS resolving |
❌ |
❌ |
❌ |
✔️ |
❌ |
✔️ |
|
IoTHub connectivity |
❌ |
✔️ |
✔️ |
✔️ |
❌ |
❌ |
|
Relay service working |
✔️ |
❌ |
❌ |
✔️ |
❌ |
❌ |
Smart hub LED
By default, when your installation is connected to the Niko Home Control cloud services, the LED on the wireless smart hub lids green.
When you enable do not disturb mode by setting the slider to “ON”, the LED on the smart hub will automatically turn off when no network connectivity issues are encountered. Shortly pressing the button on the smart hub will briefly light up the LED.