MOTIV Hardware Manual

Troubleshooting

Problem

Proposed solution

Cannot connect to the configuration interface of the DALI bridge

  • Check if the DALI bridge and the PC are connected to the LAN

  • Change the LAN settings on your PC

The DALI bridge cannot be found in the BMS

  • Check LAN settings

  • Check if Modbus is enabled

DALI-2 devices on the bus do not act as expected (e.g. luminaries cannot be turned on/off)

  • Check detector settings via the Niko detector tool app

  • Check Modbus register settings and avoid unwanted overwriting of detector settings