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When you have transferred the ownership of the installation to your client and you are not on-site, you can use the Remote connection feature to connect from a distance to the controller of the transferred installation. Your customer has to allow access to his installation via the Niko Home app.
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The Remote connection feature is currently free to use. Pricing will be introduced in a future update.
Starting point
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Your customer is available to provide you with the identification code and password from his Niko Home app (see below).
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The controller is online.
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Your computer is connected to the internet.
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You have opened and logged in into the MOTIV Building Control programming software,
or you have clicked Home when a project was open.
Procedure
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In the left-hand menu, click Remote connection.
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Click New connection.
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Type the identification code and password provided from the client's Niko Home app.
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Click Open connection.
Result: Depending on the amount of controllers found:-
If one controller is found, you are connected automatically. Go to step 7.
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If more than one controller is found, a list is displayed. Go to step 5.
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Select the desired controller from the list.
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Click Connect.
Result:
Your computer is connected to the controller, the programmation file is loaded from the controller into the MOTIV Building Control programming software and the Dashboard overview window appears.
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The identifier and password give access to all the controllers in the installation.
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Your customer finds the identification code and password for setting up the remote connection in the Niko Home app under Menu > Allow access to your installation
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The identifier and password are valid for 24 hours.