Niko Home Control is evolving into MOTIV Building Control. MOTIV is a new brand for intelligent building automation. Built on the trusted foundation of Niko Home Control, MOTIV solutions are designed to make buildings work more naturally for the people inside them. MOTIV helps professionals create smarter, more comfortable buildings. With technology that works quietly in the background. All existing Niko Home Control solutions remain fully compatible with MOTIV. Over time, the full portfolio will move to the MOTIV brand. During this transition, you will see both Niko Home Control (NHC) and MOTIV Building Control (MBC) appear in this documentation. Discover MOTIV at niko.eu/MOTIV
Software Manual
Working version 2.28.1 2.27.1 English Danish Dutch French German Slovak Swedish
Software Manual
Working version 2.28.1 2.27.1 English Danish Dutch French German Slovak Swedish
Breadcrumbs

Overview (diagnostics)

Starting point

Description of the Overview tab

The Overview tab provides a status overview of the installation based on the following components.

Alt text

Ref

Component

Description

A

Current status

Status of the installation

B

System information

You will need this information (e.g. the software version, the last configuration upload, …) when you contact Niko customer services.

C

Connected controller

You will need this information (MAC address, IP address) when you contact Niko customer services.

Colour codes for the current server status

Colour

Meaning

Action


Green

The connection with the MOTIV server is working properly and the installation has been registered correctly.



Orange

The connection with the MOTIV server is working properly, but the installation has not yet been registered.

Register the installation.

Use the MAC address and SN serial number which you can find on the Dashboard page under system information and connected controller.


Red

There is no connection to the Niko server. The internet connection has been interrupted or the Niko server is not accessible.

Check your internet connection. If it is working well, contact Niko customer services.