Niko Home Control is evolving into MOTIV Building Control. MOTIV is a new brand for intelligent building automation. Built on the trusted foundation of Niko Home Control, MOTIV solutions are designed to make buildings work more naturally for the people inside them. MOTIV helps professionals create smarter, more comfortable buildings. With technology that works quietly in the background. All existing Niko Home Control solutions remain fully compatible with MOTIV. Over time, the full portfolio will move to the MOTIV brand. During this transition, you will see both Niko Home Control (NHC) and MOTIV Building Control (MBC) appear in this documentation. Discover MOTIV at niko.eu/MOTIV
Software Manual
Working version 2.28.1 2.27.1 English Danish Dutch French German Slovak Swedish
Software Manual
Working version 2.28.1 2.27.1 English Danish Dutch French German Slovak Swedish
Breadcrumbs

Opening the Diagnostics page

Starting point

Procedure

  1. In the right-hand side of the menu, click the Connection centre button.

    s14_01_00_225_002.png

  2. Click Diagnostics.
    Result:
    Depending on your type of installation, the diagnostics page opens on Overview (connected controller) or Wireless mesh network (smart hub).

  3. https://s3-eu-west-1.amazonaws.com/guideimages/Screenshots/V2.9/EN/s14_01_00_228_003.png

     Select the desired tab.
    You can select the following tabs:

    1. For an installation with a connected controller:

      1. Overview: to view the current status, system information and latest warnings

      2. Bus communication: to view messages from the MOTIV Building Control bus

      3. Components: to view the status of components

      4. System Log: to view the status of the installation

      5. Wireless mesh network: to view the status of your wireless mesh network and devices, reset the wireless mesh network, identify and remove devices

      6. Access control: to export your access control data

      7. Energy: to view the status of your solar panel inverter and/or your digital meter and export your energy data

      8. Network connectivity: to view the connectivity between the installation and the MOTIV cloud.

    2. For an installation with a wireless smart hub:

      1. Wireless mesh network: to view the status of your wireless mesh network and devices, reset the wireless mesh network, identify and remove devices

      2. Access control: to export your access control data

      3. Energy (diagnostics): to view the status of your solar panel inverter and/or your digital meter

      4. Network connectivity: to view the connectivity between the installation and the MOTIV cloud and to set LED behaviour of the smart hub.

      5. Wireless smart hub setup: to connect your wireless smart hub to a Wi-Fi network